Datacore storage snapshot proxy error

[Giacomo_N]

Hi all,

I'm trying Datacore to replace our 5-years old Nutanix Vsphere infrastructure.
I've installed the storage plug-in integration in Veeam server and I can see the Datacore in "storage infrastructure", take snapshot and instant recovery are working from there.
The problem come if I try to use "enable backup from storage snapshot" flag in advance properties in a backup job, I receive this error:

"Failed to create processing task for VM srvaudit Error: Cannot find suitable proxy for retrieving data from storage snapshot, and the option to failover to backup from VM snapshot is disabled "

I've try to install the proxy role in the Datacore windows VM without success, I've also followed this detailed guide (I can't find official veeam or Datacore whitepaper to implement the plug-in)
but I can't understand how to "show" the LUN's to the proxy server if it is the correct way: https://www.elasticsky.de/en/2020/06/ve ... eepdive/6/


Thanks in advance

[PetrM]

Hello,

I would recommend to check proxy server requirements and to raise a support request as it's mentioned when you create a new topic about technical issue. Please don't forget to share the support case ID with us otherwise the topic can be removed by forum moderator.

Thanks!

[Giacomo_N]

Hi, I've solved the problem with the Datacore partner, the problem was the proxy, it needed the direct disk iscsi access.

It would be better to make a white paper for the integration, like Nutanix, there are two best practices documents for both Nutanix and Veeam side.

Thanks