Comprehensive data protection for all workloads
gladston3
Service Provider
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by gladston3 » Aug 07, 2018 11:58 am
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Hello,
when I am trying to make a disk export from a vbk file, I always get the following error: "Object reference not set to an instance of an object".
Any ideas what I am doing wrong?
Thank you very much in advance
Cheers
-gladston3
Mike Resseler
Product Manager
Posts: 8265 Liked: 1345 times
Joined: Feb 08, 2013 3:08 pm
Full Name: Mike Resseler
Location: Belgium
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by Mike Resseler » Aug 07, 2018 12:26 pm
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Hi Gladston3,
First: welcome to the forums!
Unfortunately your image did not come through. Could you try again for the screenshot?
Thanks
Mike
gladston3
Service Provider
Posts: 9 Liked: never
Joined: Oct 02, 2017 5:40 pm
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by gladston3 » Aug 07, 2018 2:44 pm
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Wow, thank you very much for your fast answer!
I am somehow unable to integrate the image. Here ist the link:
https://ibb.co/mK238z
Cheers
-gladston3
Gostev
Chief Product Officer
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Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
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by Gostev » Aug 07, 2018 3:42 pm
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Might be some bug on our end, or an issue with a backup file... the error is too generic to say. Please open a support case and send them the debug log package, this should tell exactly what it is. And please remember to include the support case ID here, as requested when you click New Topic. Thanks!
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