Do we have to upgrade pay for V9?

[homerjnick]

I just got an email advising if I purchased V8 Enterprise or Enterprise Plus edition of Veeam before the 30th of September then I can upgrade to V9 for free.

Aren't upgrades free anyway if you have a support contract? Is the offer a free upgrade minus a support contract?

The wording is slightly confusing although it may just be me at the end of a hard day!

[chrisdearden]

You are right - if you are currently in support , then your v9 upgrade will be FOC. I suspect the mailing is more to customers who have yet to purchase and weren't aware of our free updates policy, who might be holding off on a purchase until the new version.

[homerjnick]

Thanks for the clarification! The email was targeting Veeam customers who were not Enterprise or Plus customers....like us!

[mkaec]

The disappointing subtext of the email is that it appears v9 will not be out in September...

[Gostev]

Correct, however please note that 1 year is our standard major release cycle.

[mkaec]

I guess marketing is doing its job a little too well. When I visited the web site in June, I got the impression v9 would be out "any day now".