-
- Enthusiast
- Posts: 57
- Liked: 3 times
- Joined: Apr 09, 2009 1:00 am
- Full Name: J I
- Contact:
Download link for vSphere 5.0 patch?
Gostev - how come we need to contact Technical support for this patch? Surely there are enough people wanting this that there should be a download link for it? I've emailed tech support earlier this morning for the patch with severity 1 as we need it for a full backup tonight - no response after 4 hours. So I called tech support phone number, it said I was first in the queue and continued to do so for over 30 minutes, at which point I gave up / hung up...
Surely a link to this patch would save all this hassle?
Surely a link to this patch would save all this hassle?
-
- Enthusiast
- Posts: 57
- Liked: 3 times
- Joined: Apr 09, 2009 1:00 am
- Full Name: J I
- Contact:
Re: Download link for vSphere 5.0 patch?
They must have been asleep... called again and got a faster response Downloading the patch now!
-
- Chief Product Officer
- Posts: 31792
- Liked: 7295 times
- Joined: Jan 01, 2006 1:01 am
- Location: Baar, Switzerland
- Contact:
Re: Download link for vSphere 5.0 patch?
Per definition of severity levels, this is - by far - not a severity 1 issue. Even if you set severity 1 when opening the support case, it does not mean that the support case will be handled according to this severity level. Instead, upon receiving the case, front line support engineer will review and adjust the severity level accordingly. Then, the support case will be put in queue with response time according to the actual severity level.
-
- Enthusiast
- Posts: 73
- Liked: 6 times
- Joined: Feb 18, 2009 10:05 pm
- Contact:
Re: Download link for vSphere 5.0 patch?
Asked at 10.50 GMT+1, received at 13.30, not so bad...
Installed, working with vspere 4.1 so far (one test backup, one instant recovery..)
"About" still shows 5.0.2.230 ?
Installed, working with vspere 4.1 so far (one test backup, one instant recovery..)
"About" still shows 5.0.2.230 ?
-
- Chief Product Officer
- Posts: 31792
- Liked: 7295 times
- Joined: Jan 01, 2006 1:01 am
- Location: Baar, Switzerland
- Contact:
Re: Download link for vSphere 5.0 patch?
Sure, because this is patch, and not a maintenance release.
-
- Enthusiast
- Posts: 32
- Liked: 9 times
- Joined: May 24, 2011 3:17 pm
- Full Name: Jason Bottjen
- Contact:
Re: Download link for vSphere 5.0 patch?
Installed the patch and tested - worked perfectly for me.
Thanks, as always, for your great support.
Thanks, as always, for your great support.
-
- Novice
- Posts: 7
- Liked: never
- Joined: Nov 23, 2009 7:20 pm
- Full Name: Nick Barsotti
- Contact:
Re: Download link for vSphere 5.0 patch?
Should the "about" still show version 5.0.2.230, even though the Hotfix file is clearly named 5.0.2.255 ?
-
- VP, Product Management
- Posts: 27368
- Liked: 2798 times
- Joined: Mar 30, 2009 9:13 am
- Full Name: Vitaliy Safarov
- Contact:
Re: Download link for vSphere 5.0 patch?
Yes, that's right.
Who is online
Users browsing this forum: alex.lyss, CaptainTightPants, mattskalecki, Semrush [Bot] and 87 guests