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Anton Zhbankov
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Full Name: Anton Zhbankov
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Dummy snapshot remains after Veeam Backup fail

Post by Anton Zhbankov »

Hello,

I have a problem with Veeam Backup 4.0 - it fails to backup VM with several snapshots and snapshot actually remains after failed backup.
[root@esx1 xxx]# ll -h
total 61G
-rw------- 1 root root 2.7G Nov 6 11:21 W2K3EER2-000001-delta.vmdk
-rw------- 1 root root 274 Nov 6 11:21 W2K3EER2-000001.vmdk
-rw------- 1 root root 1.9G Nov 6 11:40 W2K3EER2-000002-delta.vmdk
-rw------- 1 root root 281 Nov 6 11:40 W2K3EER2-000002.vmdk
-rw------- 1 root root 993M Nov 6 11:50 W2K3EER2-000003-delta.vmdk
-rw------- 1 root root 281 Nov 6 11:50 W2K3EER2-000003.vmdk
-rw------- 1 root root 2.3G Nov 6 12:12 W2K3EER2-000004-delta.vmdk
-rw------- 1 root root 281 Nov 6 12:12 W2K3EER2-000004.vmdk
-rw------- 1 root root 529M Nov 6 12:16 W2K3EER2-000005-delta.vmdk
-rw------- 1 root root 281 Nov 6 12:16 W2K3EER2-000005.vmdk
-rw------- 1 root root 16G Nov 9 11:46 W2K3EER2-000006-delta.vmdk
-rw------- 1 root root 359 Nov 9 11:46 W2K3EER2-000006.vmdk
-rw------- 1 root root 25G Nov 6 17:22 W2K3EER2-flat.vmdk
-rw------- 1 root root 424 Nov 6 19:11 W2K3EER2.vmdk
-rwxr-xr-x 1 root root 2.6K Nov 9 11:46 W2K3EER2.vmx
Here is Veeam Backup log
Backing up file "[MSA] xxx/W2K3EER2-flat.vmdk"
BackupDisk failed
Client error: Failed to open VDDK disk [[MSA] xxx/W2K3EER2-000006.vmdk] ( is read-only mode - [true] )
Failed to open VMDK.
Logon attempt with parameters [VC/ESX: [vcenter];Port: 443;Login: [veeambackup];VMX Spec: [moref=vm-7884];Snapshot mor: [snapshot-7909];Transports: [nbd]] failed because of the following errors:

Server error: End of file
And here are tasks for VM - all successful.
Remove snapshot
xxx
Completed
xxx\veeambackup
vcenter.xxx
09.11.2009 12:12:21
09.11.2009 12:12:21
09.11.2009 12:12:24

Create virtual machine snapshot
xxx
Completed
xxx\veeambackup
vcenter.xxx
09.11.2009 12:03:53
09.11.2009 12:03:53
09.11.2009 12:03:57
After that 000007-delta appeared.
[root@esx1 xxx]# ll -h
total 61G
-rw------- 1 root root 2.7G Nov 6 11:21 W2K3EER2-000001-delta.vmdk
-rw------- 1 root root 274 Nov 9 12:13 W2K3EER2-000001.vmdk
-rw------- 1 root root 1.9G Nov 6 11:40 W2K3EER2-000002-delta.vmdk
-rw------- 1 root root 281 Nov 9 12:13 W2K3EER2-000002.vmdk
-rw------- 1 root root 993M Nov 6 11:50 W2K3EER2-000003-delta.vmdk
-rw------- 1 root root 281 Nov 9 12:13 W2K3EER2-000003.vmdk
-rw------- 1 root root 2.3G Nov 6 12:12 W2K3EER2-000004-delta.vmdk
-rw------- 1 root root 281 Nov 9 12:13 W2K3EER2-000004.vmdk
-rw------- 1 root root 529M Nov 6 12:16 W2K3EER2-000005-delta.vmdk
-rw------- 1 root root 281 Nov 9 12:13 W2K3EER2-000005.vmdk
-rw------- 1 root root 16G Nov 9 11:46 W2K3EER2-000006-delta.vmdk
-rw------- 1 root root 359 Nov 9 12:13 W2K3EER2-000006.vmdk
-rw------- 1 root root 52K Nov 9 12:03 W2K3EER2-000007-delta.vmdk
-rw------- 1 root root 310 Nov 9 12:03 W2K3EER2-000007.vmdk

-rw------- 1 root root 25G Nov 6 17:22 W2K3EER2-flat.vmdk
-rw------- 1 root root 424 Nov 9 12:13 W2K3EER2.vmdk
-rwxr-xr-x 1 root root 2.6K Nov 9 12:08 W2K3EER2.vmx
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Gostev
SVP, Product Management
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Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
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Re: Dummy snapshot remains after Veeam Backup fail

Post by Gostev »

Depending on the mode you are using, refer to the following existing thread for discussion:
Virtual Appliance mode leaving Snapshots
Helper snapshot not removed when vStorage API job is stopped

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