For some customers, I get email notifications that look nice with colors and formatting. Other customers I get are basically text-only emails. Is this a Veeam thing, or an Outlook thing, or something else?
Mike, not a Veeam thing, as we're most likely using default settings in this regard on all stages of delivery. I will check with developers once I get them next week. Could you check the e-mail client settings on the customer's side in the meanwhile?