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davegold
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Enterprise Manager--how long does it retain FLR files?

Post by davegold » Aug 07, 2013 12:50 pm

Hi,

Anyone know how long EM retains files restored using the FLR ("Files" tab in EM), that are accessible via the "download" link?

Thanks,

Dave

foggy
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Re: Enterprise Manager--how long does it retain FLR files?

Post by foggy » Aug 07, 2013 1:10 pm

Dave, files are stored in the temporary location (C:\ProgramData\Veeam\Backup\WebRestore) and are periodically cleaned up by Veeam B&R – files older than 24 hours are automatically deleted. And there's no setting to configure this interval.

davegold
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Re: Enterprise Manager--how long does it retain FLR files?

Post by davegold » Aug 07, 2013 1:13 pm

Thanks much for the quick reply. The manual notes that the download links are removed from the EM "view history" -->log area, but doesn't note that the files are also restored. (Could you let your documentation folks know about that, or should I open a support case?)

Thanks,

Dave

foggy
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Re: Enterprise Manager--how long does it retain FLR files?

Post by foggy » Aug 07, 2013 1:21 pm

Do you mean that the user guide should clearly state that the corresponding files are also removed from the temporary location after 24 hours?

davegold
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Re: Enterprise Manager--how long does it retain FLR files?

Post by davegold » Aug 07, 2013 1:26 pm

Exactly. Enduser concern is that the files may be confidential, and leaving them on the EM server as permanent temporary files is a concern. Since the docs note about the link being removed, it would be easy enough to add "and the files" to that section. (Page 47 in EM 6.5 user guide, Jan 2013 revision)

foggy
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Re: Enterprise Manager--how long does it retain FLR files?

Post by foggy » Aug 07, 2013 1:29 pm

Ok, I'll pass this info to the tech writing team. Thanks for the feedback!

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