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Greg Lamb
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Enterprise Manager HTTPS Management Website

Post by Greg Lamb » Aug 05, 2015 6:10 pm

Hi Everyone:

I have a net new VEM installation and am trying to access the Management Website using https://hostname:9443 but all I get is the standard IE cannot display the webpage from the VEM server as well as a workstation. I can access the Management Website via https using the following URL https://localhost:9443/ and using the alternative (non-SSL) URL http://hostname:9080.

I have verified that all of the Veeam services are running, IIS and the VeeamBackup site is running, a self-signed SSL certificate is bound to site port.

I have tried the steps in KB ID: 1168 to no avail.

Any suggestions?

Cragdoo
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Re: Enterprise Manager HTTPS Management Website

Post by Cragdoo » Aug 06, 2015 7:16 am

Sounds like a DNS issue, check both your local hosts file and your server's local hosts file

Gostev
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Re: Enterprise Manager HTTPS Management Website

Post by Gostev » Aug 06, 2015 11:52 am

Actually, DNS looks fine here, since non-SSL site opens correctly. From what I remember messing with Windows VPN server - IIS has a special settings for SSL web sites, so look at those as well. I vaguely remember I had similar issues until I fixed something there.

And please include support case ID for this issue in this thread, otherwise it will end up getting deleted by moderators.

Greg Lamb
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Re: Enterprise Manager HTTPS Management Website

Post by Greg Lamb » Aug 06, 2015 2:39 pm

Thanks Gostev, for the tip to include the support case ID (I hadn't created one but will shortly). I will play around with the IIS SSL settings some more.

Cragdoo
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Re: Enterprise Manager HTTPS Management Website

Post by Cragdoo » Aug 06, 2015 2:42 pm

Gostev wrote:Actually, DNS looks fine here, since non-SSL site opens correctly.
That'll teach me for speed reading/replying to a forum :oops:

Greg Lamb
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Re: Enterprise Manager HTTPS Management Website

Post by Greg Lamb » Aug 06, 2015 2:54 pm 2 people like this post

Solution: From within IIS Manager v7 navigate to the VeeamBackup site, SSL Settings and select Require SSL or alternatively Accept client certificates followed by resetting the web site. The Management Website is then accessible via the https://hostname:9443/

Support Case ID: 00986798

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