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Peejay62
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Enterprise Manager plugin version, howto get it up to date?

Post by Peejay62 »

I am running V7 with patch 4 installed. B&R version is 7.0.0.871. Trying to add a Vsphere 5.5 vc to enterprise manager and adding the web plugin this in the end results in "Server error:null" when starting the plugin. As of http://www.veeam.com/kb1849 where this error is described an a possible solution is offered, i checked out the version of EM and the plugin. This is still on 7.0.0.690 (which is too low as mentioned).
Have I missed out on anything? do I have to upgrade EM / the plugin seperately to get on the minimum required level? kb:"For vSphere 5.5 it should be not lower than 7.0.0.764". I cannot recollect that while installing the patch something had to be done for EM seperately.

Thanks, Peter
Shestakov
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Re: Enterprise Manager plugin version, howto get it up to da

Post by Shestakov »

Hello Peter,

If you have Enterprise Manager and Veeam B&R installed on different servers, you need the patch to be installed on both servers.
Have you installed patch on a server where Enterprise Manager is deployed on?

Also the plug-in can cause the issue. So try to follow these steps.
If nothing helps, you can always contact Veeam technical support.

Thanks.
Peejay62
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Re: Enterprise Manager plugin version, howto get it up to da

Post by Peejay62 »

Aha, so run the patch also on the server where EM is running? Didn't perform that. I will try that and see what happens.

Thanks.
Shestakov
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Re: Enterprise Manager plugin version, howto get it up to da

Post by Shestakov »

Yes, since your build number is 7.0.0.690, it needs to be upgraded.

Moreover, as you might know, next version of Veeam Backup & Replication is available.
Please, check new features. Upgrade is free for users on an active maintenance.
Peejay62
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Re: Enterprise Manager plugin version, howto get it up to da

Post by Peejay62 » 1 person likes this post

Yes, sure I am aware of the availability of V8 and it's great new features. Honestly, I cannot wait to run it but mine and my company's update policy is strict though, don'tjump on a new boat immediately. We are planning the upgrade in Q1.
BTW, EM and the plugin is UP to date now, 7.0.0.871 and it runs fine on Vsphere 5.5 VC.

Thanks, Peter
Shestakov
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Re: Enterprise Manager plugin version, howto get it up to da

Post by Shestakov »

I see. It makes sense.
I`m glad everything is working fine now. Once you have a question don`t hesitate asking.
Thanks!
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