Comprehensive data protection for all workloads
Post Reply
avizoso
Influencer
Posts: 10
Liked: never
Joined: Dec 24, 2013 8:26 am
Full Name: Adrian Vizoso
Contact:

Enterprise Manager resolv name

Post by avizoso »

Hi to all;

I have installed Veeam Enterprise Manager 7 but my problem is that when i try open the web page only run with localhost:9443 and not run with servername:9443.

I don´t know where is the problem..

Any suggestions?


Many thanks for your help!

Regards!
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Enterprise Manager resolv name

Post by Vitaliy S. »

Hi Adrian, can you access EM website by IP address from any remote machine?
avizoso
Influencer
Posts: 10
Liked: never
Joined: Dec 24, 2013 8:26 am
Full Name: Adrian Vizoso
Contact:

Re: Enterprise Manager resolv name

Post by avizoso »

Hi!

Many thanks for your answer.

No, only I can access by localhost in the same machine where I have installed EM.

many thanks!
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Enterprise Manager resolv name

Post by Vitaliy S. »

Do you probably have some firewall rules enabled that prevent access to this website from the remote VM?
avizoso
Influencer
Posts: 10
Liked: never
Joined: Dec 24, 2013 8:26 am
Full Name: Adrian Vizoso
Contact:

Re: Enterprise Manager resolv name

Post by avizoso »

hi!,

Hi have checked the windows firewall and I have it disabled and I have checked also the veeam firewall rules and it´s ok. I don´t understand why not run.

many thanks
Regards!!
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Enterprise Manager resolv name

Post by Vitaliy S. »

Do you have any other websites running on this server? Just trying to narrow down the reason for this behavior. BTW, can you access this server from any other machine, for example, reach a CIFS share?
avizoso
Influencer
Posts: 10
Liked: never
Joined: Dec 24, 2013 8:26 am
Full Name: Adrian Vizoso
Contact:

Re: Enterprise Manager resolv name

Post by avizoso »

Hi !,

Many thanks for your answer and sorry the delay. No, in this server there aren´t more websites. Yes, by CIFS from other server it´s all ok and I can access by server name.

Thanks.

Regards.
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Enterprise Manager resolv name

Post by Vitaliy S. »

Hmm... Was it a default installation of EM? Since you cannot access this website either via IP or hostname of the server, it could be a network configuration problem. Try re-installing it, if it doesn't help, then please contact our technical team for further assistance.
larry
Veteran
Posts: 387
Liked: 97 times
Joined: Mar 24, 2010 5:47 pm
Full Name: Larry Walker
Contact:

Re: Enterprise Manager resolv name

Post by larry »

try adding the domain and the .local like: https://server.domain.local:9443 If this works then set the default suffix to the DNS tab on the server
My standalone Veeam server did this as it is not part of my AD network. If it is not in DNS then add to DNS or host file.
Post Reply

Who is online

Users browsing this forum: Baidu [Spider] and 295 guests