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jcofin13
Service Provider
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Enterprise Manager Subject "Support Expired"

Post by jcofin13 »

All our recent email summaries that are sent daily by our Veeam Enterprise Manager server show "Support Expired" in the subject line. Support is not expired and we show over 100 days left on the license.

I think this started happening after the most recent cve pathing on enterprise manager. Is this behavior related or should i be looking elsewhere?

Everything is still functioning as expected.
Dima P.
Product Manager
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Full Name: Dmitry Popov
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Re: Enterprise Manager Subject "Support Expired"

Post by Dima P. »

Hello jcofin13,

This notification is based on the Support Expiration date set in the license file assigned to the Enterprise Manager and not related to the newest patches or versions. Please check with support team if the license is ok / aligned with the one that you have at your license portal. Thank you!
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