Erase BNR's memory of Hyper-V

[TitaniumCoder477]

I have a VMware virtual backup server with a Veeam config that was restored from a Hyper-V on-host backup server that died. Just now I upgraded BNR to v12 and ran into a problem. Veeam wants to upgrade the "Hyper-V Integration" for the backup server itself, but it doesn't have that role. So basically, I am stuck, unable to update the proxy role, repo role, or managed server role as a result of this expectation. I need to somehow tell BNR that Hyper-V no longer exists on this backup server. I.e. I need to purge the Hyper-V role/integration. How do I go about this?

[david.domask]

Hi @TitaniumCoder477,

This is something Veeam Support should help with; the issue is an incorrect association in the HostComponents table, and Support should be able to assist pretty quickly with this issue.

Please open a case and show the same screen shot and also provide a copy of the Veeam Configuration Database: https://www.veeam.com/kb1471