I am posting this here because yet again I logged a ticket about 4 days ago and I have not have any sort of usefull support from veeam or any type of follow up from the engineer.
I am getting an error on one of of my VMs that used to be backing up fine.
The error is 10/11/2016 2:47:11 AM :: Failed to create processing task for VM PLCTSTMIM01 Error: Cannot access VMX file of VM 'PLCTSTMIM01'
Now I am not going to install Vsphere on my proxy as suggested by support because at the moment I am backing up 300 + virtual machines and my proxies are under huge load and we also in the middle of moving enviroments.
but I would like to know of anyone else on here has run into this issue clearly the VMX file is locked either from a stuck snapshot or yet again veeam hasnt cleaned up when its done a backup.
I would appreciate any advice on this one because support do not know how run and stay with an issue until its resolved.
They also dont appear to know how to pick up a phone call the customer and do a remote session to look at the issue properly.
Thanks in advanced