Error exporting server logs - Case 00220972

[tsjeff]

When attempting to export server logs from all servers, I receive an error for one of the servers:

Failed to resolve the log folders: Error code 0x80070583 Cannot initialize COM runtime

Screenshot:

[veremin]

So far I haven’t heard about similar issues, so, let’s wait and see what support team says about it.

Just a guess – I’m wondering whether the problem server is even accessible. Thanks.

[tsjeff]

Just a guess – I’m wondering whether the problem server is even accessible. Thanks.

The server is accessible. It's running multiple VMs, and I'm able to connect to the admin share and to the Hyper-V MMC with the right credentials.

[foggy]

Jeff, have you tried to rescan it from the Veeam console (Backup Infrastructure > right-click the server > Rescan)?