Availability for the Always-On Enterprise
Post Reply
trevstonbury
Lurker
Posts: 1
Liked: never
Joined: Dec 21, 2017 10:32 am
Full Name: Trevor Jones
Contact:

Error: Failed to call RPC function 'HvCollectHvWritDoc'

Post by trevstonbury » Dec 21, 2017 11:15 am

Good Morning,

I am having an incremental backup job fail with the following error;

Error: Failed to call RPC function 'HvCollectHvWriterDoc': The remote procedure call was cancelled. RPC function call failed. Function name: [DoRpcWithBinary]. Target machine: [10.1.0.9].

Does anyone know what this means or related too? Case number is # 02435008

Kind regards

Trevor

foggy
Veeam Software
Posts: 16688
Liked: 1343 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: Error: Failed to call RPC function 'HvCollectHvWritDoc'

Post by foggy » Dec 21, 2017 12:10 pm

Hi Trevor, please let our engineers review the logs, they should contain more info about the issue.

AndyBolton
Lurker
Posts: 1
Liked: never
Joined: Jan 05, 2018 3:10 pm
Full Name: Andrew Bolton
Contact:

Re: Error: Failed to call RPC function 'HvCollectHvWritDoc'

Post by AndyBolton » Jan 05, 2018 3:12 pm

Hi Trevor, I too am having this issue, have you had any progress on this.

I haven't logged a case with VEEAM yet, I am seeing if we can resolved before I raise case.

Thanks
Andy

Vitaliy S.
Veeam Software
Posts: 21394
Liked: 1273 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Error: Failed to call RPC function 'HvCollectHvWritDoc'

Post by Vitaliy S. » Jan 05, 2018 3:45 pm

In OPs case our engineer saw that another VSS snapshot was running at the same time and preventing from successful backups. Try to review the VSS service state for any errors and if everything looks good, please contact our support team. Thanks!

Post Reply

Who is online

Users browsing this forum: Bing [Bot], ctalbot, DGrinev, Google [Bot] and 52 guests