Error: Failed to call RPC function 'HvCollectHvWritDoc'

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Error: Failed to call RPC function 'HvCollectHvWritDoc'

Veeam Logoby trevstonbury » Thu Dec 21, 2017 11:15 am

Good Morning,

I am having an incremental backup job fail with the following error;

Error: Failed to call RPC function 'HvCollectHvWriterDoc': The remote procedure call was cancelled. RPC function call failed. Function name: [DoRpcWithBinary]. Target machine: [10.1.0.9].

Does anyone know what this means or related too? Case number is # 02435008

Kind regards

Trevor
trevstonbury
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Re: Error: Failed to call RPC function 'HvCollectHvWritDoc'

Veeam Logoby foggy » Thu Dec 21, 2017 12:10 pm

Hi Trevor, please let our engineers review the logs, they should contain more info about the issue.
foggy
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Re: Error: Failed to call RPC function 'HvCollectHvWritDoc'

Veeam Logoby AndyBolton » Fri Jan 05, 2018 3:12 pm

Hi Trevor, I too am having this issue, have you had any progress on this.

I haven't logged a case with VEEAM yet, I am seeing if we can resolved before I raise case.

Thanks
Andy
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Re: Error: Failed to call RPC function 'HvCollectHvWritDoc'

Veeam Logoby Vitaliy S. » Fri Jan 05, 2018 3:45 pm

In OPs case our engineer saw that another VSS snapshot was running at the same time and preventing from successful backups. Try to review the VSS service state for any errors and if everything looks good, please contact our support team. Thanks!
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