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pearsondan99
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Error on intial validation

Post by pearsondan99 » Mar 31, 2010 10:14 am

Gday,

The issue we are experiencing is at intial replication setup. we are running a replication job between virtual centre (version 3 not vsphere) and our DR host (ESX 4) have setup the replication job fine selected the vms from virtual centre cluster - using the network method - go to kick off inital replication and it fails, the error message logged is;

Validating task...
unable to process VM "XXXXXX (vm name)" (vm-667") config file is not found

bizzare as we have tried the same setup before no issues - the only difference in this case is we are going to virtual centre not the esx host direct

thanks

Dan

Gostev
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Re: Error on intial validation

Post by Gostev » Mar 31, 2010 11:00 am

Hello Dan, please contact our support with full logs and they will be able to tell what file is missing exactly. Thanks!

pearsondan99
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Re: Error on intial validation

Post by pearsondan99 » Mar 31, 2010 8:20 pm

Thanks - I m assuming to get the "full logs" there is a setting within the management console to do so?

I ll have a look and get the case opened

thanks

Dan

Gostev
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Re: Error on intial validation

Post by Gostev » Mar 31, 2010 8:32 pm

Yes, if you click "New Topic" there is red link with complete instructions on how to open a support case.

pearsondan99
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Re: Error on intial validation

Post by pearsondan99 » Apr 07, 2010 1:17 am

We ve solved this issue - it was down to permissions on the virtual centre which once correctly setup work fine

thank you for your help

Gostev
SVP, Product Management
Posts: 24094
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Re: Error on intial validation

Post by Gostev » Apr 07, 2010 8:29 am

Thanks for the update!

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