Error Oracle ReDo-Log Backup

[thethommyy]

Hello,

can someone tell me what the reason of this error is (it is an DB-Cluster Oracle ReDo-Log Backup_Job)

Error occurred while performing Oracle redo log backup Details: Failed to enum oracle logs XML error: [Error document empty.]. Error code: [13]. --tr:Failed to parse XML content. Source content: [

What can we do ?

Thank you very much !

Thomas

[wishr]

Hi KDV,

I'd suggest you contact our technical support directly since debug logs analysis is required to determine the root cause. Please, post your support case ID here once you get it.

Thanks in advance!

[pls]

Is the user you are using to connect to the server in the oinstall group? We had problems with redo log backups but the error message was different and this resolved the issue.

[thethommyy]

Hello,

the support case ID is Case # 03620554.
The problem is solved.

Thank you.

Thomas