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gonza
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Error Restore VM

Post by gonza » Dec 07, 2009 11:10 pm

Hello. When I make a job of Restore --> Entire VM, to the 56 seconds, Veeam display an error that it say:
"Failed to restore item 'vm-oracle'. Failed to start server agent on the host 'esx.domain.local'. Failed to validate command 'OpenPortIn for firewall port 2500'. Feedback. /usr/sbin/esxcfg-firewall -o 2500,tcp,in,veeamAgent returned non-zero code - 2500/etc/vmware/firewall/symantecBackupExec.xml - Permission denied at /usr/sbin/esxcfg-firewall line 149".
I have jobs of Backup of this VM (vm-oracle) without problems. I have tried to restore to other ESX and I have the same error.
Versions: ESX 4.0 (no Update 1). Veeam BackUP 4.0.
Thanks

vbussiro
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Re: Error Restore VM

Post by vbussiro » Dec 08, 2009 8:56 am

You should try to deactivate esx host firewall for the the restore, as it seems to be related.

gonza
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Re: Error Restore VM

Post by gonza » Dec 08, 2009 9:48 am

Actually the problem is in the firewall's ESX, which could not open the port 2500. I would know, why?
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gonza
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Re: Error Restore VM

Post by gonza » Dec 09, 2009 9:39 pm

Can someone explain to me because I have this error.
Thanks

Gostev
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Re: Error Restore VM

Post by Gostev » Dec 09, 2009 9:54 pm

Hello Gonzalo, please contact our support for assistance with this.

gonza
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Re: Error Restore VM

Post by gonza » Dec 09, 2009 10:08 pm

Thanks.

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