Error RPC function call failed. Function name: [DoRpc].

[onsik]

Hi

Case # 00665482
Environment: Veeam Backup and Replication v7 patch 3 running on virtual machine Windows 2008 R2
4 x proxies, windows 2008 R2, all are physical servers
Lolal firewall on Veeam servers and proxies are disabled

Errors I have seen in the logs

Code: Select all

09.11.2014 10:10:37] <32> Error    Failed to save backup meta to '\\pvtlcl3-a-120.swi.srse.net\BVM005$\p.trust.dub.09\p.trust.dub.09.vbm'   at Veeam.Backup.Core.CBackupMetaFile.Save(CBackupMeta backupMeta)
[09.11.2014 10:10:37] <32> Error       at Veeam.Backup.Core.CBackupMetaEx.GenerateAndSave()
[09.11.2014 10:10:37] <32> Error       at Veeam.Backup.Core.CVmBackupTarget.PostProcess()
[09.11.2014 10:10:37] <32> Error       at Veeam.Backup.Core.CViBackupJobPerformer.ExecuteTask(IVmBackupTask task)
[09.11.2014 10:10:37] <32> Error    [H0569] Failed to create directory '\\pvtlcl3-a-120.swi.srse.net\BVM005$\p.trust.dub.09'   at Veeam.Backup.ProxyProvider.CFileCommander.CreateDir(String dirPath)
[09.11.2014 10:10:37] <32> Error       at Veeam.Backup.Core.CBackupMetaFile.Save(CBackupMeta backupMeta)
[09.11.2014 10:10:37] <32> Error    The remote procedure call was cancelled
[09.11.2014 10:10:37] <32> Error    RPC function call failed. Function name: [DoRpc]. Target machine: [x.x.x.x].

Any advises ?

Kr
Mariusz

[Vitaliy S.]

Seems like you target storage was not available when you the backup job started. If this error repeats every time you run the job, then please continue working with our support team. Thanks!

[EBoucq]

Hi,

Anyone's seen this message before during a backup copy job ?

"failed to preprocess target error: the remote procedure was cancelled RPC function call failed. Function nale [DoRPC]..."

Thanks.
Eric

[Shestakov]

Hi Eric,
Please contact Veeam support to review the logs.
By the way, what product version are you at?

[EBoucq]

Hi Nikita,

I use v 8.0.0.2030
I'll contact the support then.
Thanks.

Eric

[Shestakov]

Thanks for the reply.
Once you have a support case number, please post it here.

[EBoucq]

Hi,

No idea why but after rebooting the target Veeam server, the backup copy jobs started to work again...
Thanks.

Eric

[Shestakov]

Thanks for updating it. Well, that`s a bit strange.
I would contact the support team anyway, just to be sure of the root of the problem.
But it`s up to you of course.