Error: There is an folder item with the specified name and a

[DGrinev]

Hi,

Please review most recent posts in this discussion and continue working with the support team. Thanks!

[hyvokar]

Code: Select all

6.8.2020 10:59:01 :: Failed to merge full backup file Error: Agent: Failed to process method {Transform.Patch}: There is an item with the specified name and another type.
6.8.2020 11:04:12 :: Failed to create restore point 13.7.2020 0:10:00  
6.8.2020 11:06:16 :: Failed to generate points Error: Agent: Failed to process method {Transform.Patch}: There is an item with the specified name and another type.

This is by using Cloud Connect, case ID 04321168.

Is it still not known, what causes this problem?

[foggy]

I can see that you've been provided a hotfix for a similar issue but it hasn't fully addressed the issue. Please continue working with your support engineer as further investigation is required. Thanks!