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kristofpoppe
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Error when selecting after update to 9.5U3

Post by kristofpoppe »

We're receiving an error-message called: as soon as we click on the overview of the last 24h.

The message is: Unable to sort because the Comparer.compare() method returns inconsistent results.

Image

Anybody else already experienced this ? We saw this after the upgrade from the U2 tot U3 release.

I think a manual cleanup of some table in the DB should do the trick, but I'm first checking some peers...

Thanks !

Kristof
foggy
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Re: Error when selecting after update to 9.5U3

Post by foggy »

Hi Kristof, have you contacted support already?
kristofpoppe
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Re: Error when selecting after update to 9.5U3

Post by kristofpoppe »

No, I haven't opened a support case yet. If this is not a common problem (I suppose not) I'll open a support case for it.

Thanks Alexander !
foggy
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Re: Error when selecting after update to 9.5U3

Post by foggy »

Not a common issue, so logs review is required.
IanH
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Re: Error when selecting after update to 9.5U3

Post by IanH »

Have exactly the same error following 1st overnight backup - was this resolved?

Thanks

Ian
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