Exchange Item Level Recovery - "No Symbol" through user Icon

[vividal]

Background.
Original Install was Veeam B&R 6.5.
Upgraded to Veeam 7 and applied latest patch.

I am not sure when this started or if it was there from the beginning but I have noticed that several of our user mailbox icons have a red NO SYMBOL (circle with a line through it) when I go to do an item level restore for exchange. The users items all seem to be backed up.

Does anyone know what this icon/symbol means?

thanx,
rob...

[Vitaliy S.]

Hello Rob,

As far as I remember this sign is used for user mailboxes that have been deleted from the Exchange server. These mailboxes are still stored in the database in case you want to perform a recovery action for them.

Thank you!

[Reklov]

Dear all,

V B&R 9.5U2

the above is an old thred but,
I also have noticed that several of our user mailbox icons have a red cross in front of the user Icon when I go to do an item level restore for exchange. The users items all seem to be backed up.
The shown mailboxes are not deletet, they are active ones.

Please, can sombody explain ?

Thanks,
Volker

btw, how can I post a picture here ?

[Reklov]

Dear all,

I suppose I can explain.
If a mailbox is moved from on DB to another, then it leaves a "deleted" Mailbox in the old DB. I'm not shure when Exchange will purge this old MBX.

Thanks
Volker

[foggy]

Correct, those are moved or deleted mailboxes that will fall out from the database by retention specified on Exchange and then, consequently, from backup as well.