Comprehensive data protection for all workloads
Post Reply
real_tarantoga
Enthusiast
Posts: 85
Liked: 13 times
Joined: Aug 20, 2009 12:32 pm
Location: Germany
Contact:

Exchange Item Restore using Enterprise Manager

Post by real_tarantoga »

Hello,
we are currently planning a Groupwise Migration to Exchange Server 2016. We are backing up the DAG servers with VSS-aware sequential backup jobs and there are no job errors.
Today I was trying to recover a mail object. I can see the users, but i can't chose a restore point. By clicking on e username there is immediately shown an error message on the website: "Der Wert darf nicht NULL sein. Parametername: Exchange servers list param is empty". Please will you see the image thereunder.
Is this a known configuration error on our side or have I to open a support call for that?

Thank You!
Stefan

Image
foggy
Veeam Software
Posts: 21069
Liked: 2115 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: Exchange Item Restore using Enterprise Manager

Post by foggy »

I recommend contacting support for assistance. Thanks!
bielekovve
Influencer
Posts: 14
Liked: never
Joined: Sep 13, 2019 1:59 pm
Contact:

Re: Exchange Item Restore using Enterprise Manager

Post by bielekovve »

Hello,

we have exactly the same error situation with our Exchange DAG, Veeam and BEM... Restore via Veeam Explorer for Exchange works fine...
So... was the problem solved and what was the reason for not being able to select a restore point?

Thanks in advance, Kind regards...

Andreas
nielsengelen
Product Manager
Posts: 5619
Liked: 1177 times
Joined: Jul 15, 2013 11:09 am
Full Name: Niels Engelen
Contact:

Re: Exchange Item Restore using Enterprise Manager

Post by nielsengelen »

Best would be to contact support for help as there is no support case posted here which we can check for a potential solution. Thanks.
Personal blog: https://foonet.be
GitHub: https://github.com/nielsengelen
real_tarantoga
Enthusiast
Posts: 85
Liked: 13 times
Joined: Aug 20, 2009 12:32 pm
Location: Germany
Contact:

Re: Exchange Item Restore using Enterprise Manager

Post by real_tarantoga » 1 person likes this post

Hi Andreas,
the problem was easily solved: the sevice account in enterprise manager has to be put in the exchange group with "impersonation" rights.
case id is: 03721739

Nice week-end,
Stefan
Post Reply

Who is online

Users browsing this forum: Semrush [Bot], sergiosergio and 291 guests