Failed to create database VeeamBackup. Please help :(

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Failed to create database VeeamBackup. Please help :(

Veeam Logoby neux » Thu Jan 14, 2016 2:51 pm

CASE #: 01424353

Hello all,

I'm trying to install a trial version of Backup & Replication v9 on a clean Windows Server 2012R2 virtual machine. I keep getting the following error:

Failed to create database VeeamBackup. Create failed for Database 'VeeamBackup'.

I tried searching online but couldn't find any solutions.

Please help.
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Re: Failed to create database VeeamBackup. Please help :(

Veeam Logoby Vitaliy S. » Thu Jan 14, 2016 2:56 pm

Are you using remote SQL Server or trying to install VBR with all the defaults?
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Re: Failed to create database VeeamBackup. Please help :(

Veeam Logoby tore.meum@99x.no » Wed Feb 03, 2016 2:02 pm

Good afternoon.

I am experiencing the same issue. Exactly the same message as neux posted.
Straight installation of VBR on Windows 7 Pro SP1, all the default options.
I've looked in the debug logs (BackupSuite_03_02_2016_13_55_12 - hopefully the right one - it was plenty to choose from), with no clear error to look or.

I've done 15+ installations on different PC's with the same setup no issues.

Assistance appreciated.

Regards
Tore Meum
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Re: Failed to create database VeeamBackup. Please help :(

Veeam Logoby foggy » Wed Feb 03, 2016 3:23 pm

Hi Tore, as far as I can see from the OP's case details, he was managed to resolve the issue with the help of support during a short webex session. So I recommend you to contact them directly to get the same assistance. Thanks.
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Re: Failed to create database VeeamBackup. Please help :(

Veeam Logoby tore.meum@99x.no » Thu Feb 04, 2016 9:33 am

Thank you.

Will contact support :-)

Regards Tore
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Re: Failed to create database VeeamBackup. Please help :(

Veeam Logoby spricer » Tue May 31, 2016 8:16 pm 2 people like this post

What is with forums nowadays...purpose?...."I know/got my answer but I will not share with you"..
Anyway solution for me (after carefully checked logs) was to remove file that was already existing (I assume from previous failed installation):

c:\Program Files\Microsoft SQL Server\MSSQL11.VEEAMSQL2012\MSSQL\DATA\VeeamBackup.mdf
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Re: Failed to create database VeeamBackup. Please help :(

Veeam Logoby lars@norstat.no » Thu Jun 09, 2016 11:08 pm

I so agree, and my opinion is that Veeam is the absolutely worst in this regard. Every f...... post is the same. Contact support, contact support ..... If you have the answer then post it !!!!!

I'm sitting now at 0101 at night doing a new installation and i need the answer now, not tomorrow or monday when i get the answer from support.

The reason you give is that you don't wont people to do something wrong and you want to make sure it's really the same problem as the other guy.

The real reason is that you don't want people to see the problems you have with the software.

Do you think we are children ? it's the same with all systems, yes we know something can go wrong and it's our problem if we choose the wrong solution. We all know how forums work. It's seems you are the only ones that don't know.

And i really don't understand why. Every software have issues and we all want to fix it as fast as possible. Why do you want to use so much support resources on something that users can fix themselves.

Thanks for the solution Spricer :)
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Re: Failed to create database VeeamBackup. Please help :(

Veeam Logoby foggy » Fri Jun 10, 2016 11:47 am

Ok, a few comments on this, since I feel like this portion of "criticism" is dished out to my post above.

It is true that we always recommend to verify you're experiencing the exact same issue prior to applying a hotfix or taking any resolution steps (to avoid even more problems). We also do that for tracking purposes, so that the top issues get addressed in the next product updates.

We always share solutions that we know work (product configuration, registry values, design decisions, etc.), but always advise to get support assistance in more complex cases. Regarding that particular case (and many others similar), the case notes didn't contain any details about the actual issue/solution, but just customer and engineer negotiations regarding the time of webex session, then mentioned customer's gratitude and was closed. So neither I nor other members of the team behind this forum were aware of the steps required to address this issue (funny thing, sometimes cases are handled in customer's native language, so no matter how hard we try, we cannot make any sense of them).
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Re: Failed to create database VeeamBackup. Please help :(

Veeam Logoby xiaochris » Wed Sep 21, 2016 3:30 am 4 people like this post

Hi Guys,

To solve the issue ,

Go to,
C:\Program Files\Microsoft SQL Server\MSSQL11.VEEAMSQL2012\MSSQL\DATA

You will see two files.

VeeamBackup
VeeamBackup_log

remove these two files. And try reinstalling.

This should work. Worked for me.
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Re: Failed to create database VeeamBackup. Please help :(

Veeam Logoby ahmed.abdelrazzak » Sat Nov 19, 2016 12:11 pm

Best Reply ...... This worked for me also
Great & Easy Solution
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Re: Failed to create database VeeamBackup. Please help :(

Veeam Logoby pireseder » Thu Jan 05, 2017 4:12 pm

thanks spricer removing .mdf files from sql location from previous failed installs worked for me.
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Re: Failed to create database VeeamBackup. Please help :(

Veeam Logoby drewblood » Tue Feb 21, 2017 2:10 pm

xiaochris wrote:Hi Guys,

To solve the issue ,

Go to,
C:\Program Files\Microsoft SQL Server\MSSQL11.VEEAMSQL2012\MSSQL\DATA

You will see two files.

VeeamBackup
VeeamBackup_log

remove these two files. And try reinstalling.

This should work. Worked for me.


Thank you for this,

Also note that if you want to change the computer name or join to the domain it is ideal to install Veeam first, or your console will break. Trial and Error.
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