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Robvil
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Failed to generate points Error: Socket has been forcibly cl

Post by Robvil » May 01, 2017 5:53 am

Hi,

My copy job to DR site failed the other day with "Failed to generate points Error: Socket has been forcibly closed. Failed to recover connection" which is expected, as the Linux repository ran out of memory.
But what does "Failed to generate points" mean?

When i look at properties for my copy job all dates is listet as okay and the job also ended with "Full backup file compact completed successfully".

/Robert

v.eremin
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Re: Failed to generate points Error: Socket has been forcibl

Post by v.eremin » May 01, 2017 9:51 am

It seems that simple, GFS, compact full or active full restore point failed to be created. Might be worth checking whether:

- There are no missing GFS points
- The latest restore points have size comparable to the previous points of the same type

Thanks.

Robvil
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Re: Failed to generate points Error: Socket has been forcibl

Post by Robvil » May 01, 2017 10:21 am

I´m not sure looking at the numbers - I´ll open a case to get it verified.

v.eremin
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Re: Failed to generate points Error: Socket has been forcibl

Post by v.eremin » May 01, 2017 10:25 am

If my memory serves me well, backup copy job always creates an incremental file within an interval regardless of restore point creation result. So, I was suggesting checking whether it's been indeed a normal restore point, and not a just placeholder; and size is a good indicator.

Anyway, support team will be able to assist you with troubleshooting process.

Thanks.

Robvil
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Re: Failed to generate points Error: Socket has been forcibl

Post by Robvil » May 01, 2017 10:39 am

There´s data, but if they are valid, i don´t know.

Image

https://1drv.ms/i/s!AuOwdE3caya8hZsMyRUtD90CwhBM0w

v.eremin
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Re: Failed to generate points Error: Socket has been forcibl

Post by v.eremin » May 02, 2017 11:18 am

OK, let's wait till support team review the corresponding logs and pass a final verdict. Chances are, you encountered an intermittent issue that didn't cause anything, but there is no harm in double checking.

Robvil
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Re: Failed to generate points Error: Socket has been forcibl

Post by Robvil » May 08, 2017 7:56 am

Yeps, a validation of all backup sets was successfull.

v.eremin
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Re: Failed to generate points Error: Socket has been forcibl

Post by v.eremin » May 08, 2017 2:46 pm

Good to know, should issue re-appear, don't hesitate to communicate to our support team. Thanks.

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