case id 01983610
Our upgrade to 9.5 worked fine for a couple days, but suddenly a few backup jobs and copy jobs are failing. I spoke to support and they advised this is a known issue with no work around until a bug fix is created. The error in the job states: "Attribute 'Hint' was not found" and then digging into the logs we found "Failed to load backup meta from file."
This has not happened to all of my backup jobs, only a couple so far. The ones that are experiencing the issue are encrypted backups. Support did not seem to think that encryption was related to the bug. Has anyone else experienced this issue?
For now I'm kind of stuck creating a new backup job and doing a full backup each time. Support seemed to indicate that a new job would succeed the first time, but fail on the next run. So there may be a daily task for me to create a new backup job until the issue is resolved.