Failed to proceed retention policy Error

[tntteam]

Hi there,

I got this strange error on one of my backupcopy job :

Failed to proceed retention policy Error: Exception of type 'Veeam.Backup.AgentProvider.AgentClosedException' was thrown.

What's weird is that the job have run perfectly on all VMs and the retention point have been created. Temporary bug ? What you think ?

http://postimg.org/image/m32c0gm5j/

[foggy]

Please open a case with technical support. Threads discussing technical issues without providing case ID are eventually removed by moderators.

[tntteam]

I was just looking for similar feedback, maybe it's just an error with no further complications that other ppl already got.

I'll open a support ticket next week when the backup copy job run again and if I still get the same error.

[foggy]

This was never reported before here on forums and requires further logs review for investigation. So feel free to contact support for assistance.

[tntteam]

Ok got the error again, opened a SR (01830952) I'll post here the results

[tntteam]

ATM, nothing came out from logs. The problem has been solved by recreating the copy job + using a local vcenter account instead of AD domain account.

I'll open a SR with vmware because this error began when we migrated from vcenter 5.1 windows to vcsa 6.0.