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Vidas
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Failed to restore file. Failed to create new binary file

Post by Vidas » Jan 22, 2015 6:24 am

Veeam Backup&Replication 8.0.0.917

-Restore guest files
--Microsof Windows...
pick nighty Full backup
select some directores in some tree deep
Right click --> Restore --> Overwrite

Show Details:
2015-01-22 07:59:20 File level restore started
2015-01-22 07:59:23 Enabling backup operator privilege
2015-01-22 07:59:24 Interactive mode
2015-01-22 07:59:24 Mounting restore point
2015-01-22 08:01:56 Starting restore
2015-01-22 08:01:56 Folders to restore: 107
2015-01-22 08:01:56 Files to restore: 296
2015-01-22 08:01:56 Total size: 162,1 MB
2015-01-22 08:02:13 VMware Tools are not up to date, some functionality may be affected
2015-01-22 08:02:16 Error Failed to restore file [R:\Dokumentai\Informaciniu_technologiju_skyrius\Sablonai\BRC2013_Paper_Template.dotx]. Failed to create new binary file [\\?\R:\Dokumentai\Informaciniu_technologiju_skyrius\Sablonai\BRC2013_Paper_Template.dotx].
Win32 error:Access is denied.
Code: 5
... same errors ...
2015-01-22 08:02:30 Restored folders: 113
2015-01-22 08:02:30 Restored files: 296
2015-01-22 08:02:30 Total size: 162,1 MB
2015-01-22 08:02:30 Restore successfully: 285
2015-01-22 08:02:30 Error Failed to restore: 11
2015-01-22 08:02:30 Restore completed

Then select these directores in file explorer from C:\VeeamFLR and copy to \\SERVER\SHARE\...\ then OWERWRITE
Files with extensions in lowercase in \\SERVER was owerwrited with files from backup with lowercase extensions to uppercase.

v.Eremin
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Re: Failed to restore file. Failed to create new binary file

Post by v.Eremin » Jan 22, 2015 9:16 am

Are VMware Tools inside the given VM up-to-date? It might have happened backup server tried to restore files via VIX due to lack of network connection to the said VM, and it failed, because VMware Tools were outdated. Thanks.

Vidas
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Re: Failed to restore file. Failed to create new binary file

Post by Vidas » Jan 23, 2015 5:44 am

Thank you. Problem not VMware Tools up-to-date.

Code: Select all

2015-01-23 07:40:03          File level restore started
2015-01-23 07:40:07          Enabling backup operator privilege
2015-01-23 07:40:07          Interactive mode
2015-01-23 07:40:07          Mounting restore point
2015-01-23 07:40:53          Starting restore
2015-01-23 07:40:53          Folders to restore: 108
2015-01-23 07:40:53          Files to restore: 303
2015-01-23 07:40:53          Total size: 163,6 MB
2015-01-23 07:41:16 Error    Failed to restore file [R:\Dokumentai\Informaciniu_technologiju_skyrius\Sablonai\BRC2013_Paper_Template.dotx]. Failed to create new binary file [\\?\R:\Dokumentai\Informaciniu_technologiju_skyrius\Sablonai\BRC2013_Paper_Template.dotx].
                             Win32 error:Access is denied.
                              Code: 5
...
2015-01-23 07:41:40          Restored folders: 114
2015-01-23 07:41:40          Restored files: 303
2015-01-23 07:41:40          Total size: 163,6 MB
2015-01-23 07:41:40          Restore successfully: 292
2015-01-23 07:41:40 Error    Failed to restore: 11
2015-01-23 07:41:40          Restore completed

v.Eremin
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Re: Failed to restore file. Failed to create new binary file

Post by v.Eremin » Jan 23, 2015 8:52 am

Then, the best approach would be to open a ticket with our support team, since log investigation seems to be required here. Thanks.

Vidas
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Re: Failed to restore file. Failed to create new binary file

Post by Vidas » Jan 23, 2015 11:14 am

Is it here: http://www.veeam.com/support.html ?
Do I need paid support if other file level restore options have no problem?

v.Eremin
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Re: Failed to restore file. Failed to create new binary file

Post by v.Eremin » Jan 23, 2015 11:20 am

Correct.

Actually, according to our policy, customers with Free or evaluation license are still eligible for support. The answer will be provided based on support availability, though.

Feel free to contact them.

Thanks.

rm4g00
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[MERGED] Failed to create new binary file?

Post by rm4g00 » Feb 03, 2017 2:35 pm

Hello,

File level restore windows- I experience the error failed to create new binary file? seems to be random files - i have vmware tools installed.

Anyone experience this? might need to raise a ticket

RM

rm4g00
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Re: Failed to restore file. Failed to create new binary file

Post by rm4g00 » Feb 03, 2017 2:59 pm

Anyone?

v.Eremin
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Re: Failed to restore file. Failed to create new binary file

Post by v.Eremin » Feb 03, 2017 3:29 pm

It might happen due to outdated VMware Tools version.

Anyway, the best option would be to reach our support team directly.

Thanks.

cparker4486
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Re: Failed to restore file. Failed to create new binary file

Post by cparker4486 » Jan 06, 2018 7:32 pm

Same issue. This is ridiculous.
-- Chris

Mike Resseler
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Re: Failed to restore file. Failed to create new binary file

Post by Mike Resseler » Jan 08, 2018 6:30 am

Chris,

As stated above, did you create a support call? And if you do, please post the support case ID here and the follow-up after investigation with our engineers
Thanks
Mike

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