Feature Request: add options in file copy job

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Re: Feature Request: add options in file copy job

Veeam Logoby OrgDV » Tue Aug 16, 2016 12:21 pm

:-(
OK, thx.
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[MERGED] Feature-Request: File copy job - Advanced features

Veeam Logoby mfriedl » Tue Dec 13, 2016 2:27 pm

Good day,

the file copy job unfortunately still missing important settings:

1. Transfer only changes
2. Delete in the target files and folders that have been removed from the source

Without these settings the file copy job is unfortunately not usable for us.
Thank you!
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[MERGED] Exclusions in file-copy job. Support ID: 00356794

Veeam Logoby chapepa » Fri Dec 23, 2016 12:21 pm

Hello,

i'm sys admin in a hostpital and we use Veeam B&R 9.5.

We have a very critical software called "Ensemble" made by Intersystems.
It's run on a cluster of 2 VM that are behind one IP adresse.
The 5 disks (drive D:\, E:\, F:\, G:\, H:\) switched from one vm to an other regarding the availiability of the system.

That software is very critical for the hospital because it enable medics to have access to patient's medical files, exchange messages between few databases.
So if a problem come, we are unable to fully restor the system, that's all the hostpital that is in danger.
Hospital will simply be unable to welcome patients, heal them (emergency included)

We tested all backup solution and the only one that works is file-copy.
In fact, Classic VM backup make the cluster and both VM unresponsive.
We havn't other solutions to use than File copy.

My problem is as follows:
On the drive G:\ the system create 2 files and keep them constantly in read-only; Intersystems confirm to me those files serves as temp for hosting variables and codes and so it's not necessary to backup them.
Right now, The backup fails on those 2 files because they are in read-only and keep by "Ensemble".
So i must exclude those files from the file copy but it's not possible because exclusion is not possible under file-copy

The only way is that veeam developpers come to us with an update to enable the functionnality "file-exclusion" under file copy job

thanks in advance for your help,
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Re: Feature Request: add options in file copy job

Veeam Logoby foggy » Mon Dec 26, 2016 3:01 pm

Hi Philippe-Alexandre, haven't you considered using Veeam Endpoint Backup? That would allow to avoid file locking issues with either image-based backup of the entire VM or even file-level backup.

Also, when do the VMs feel unresponsive, during the initial or the finalizing stage of the backup?
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Re: Feature Request: add options in file copy job

Veeam Logoby Vitaliy S. » Mon Dec 26, 2016 3:25 pm

chapepa wrote:It's run on a cluster of 2 VM that are behind one IP adresse.
The 5 disks (drive D:\, E:\, F:\, G:\, H:\) switched from one vm to an other regarding the availiability of the system.

BTW, if we speak about Veeam Endpoint Backup and a possibility to use it instead of Veeam B&R, can you please tell us what kind of disks do you use in this VM, just local volumes?
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Re: Feature Request: add options in file copy job

Veeam Logoby chapepa » Mon Jan 02, 2017 9:19 am

hello and thanks for your help.

At first happy new year 2017!

For the support here the ticket number: 02026716

@foggy and Vitaliy,

The 5 disks are not physical but logical ones created in a DELL COMPELLENT San (fibre channel), that's why, when we
tried VM backup, Veeam could not backup them.

Veeam appears not fully understand logical volumes...

i can post few screenshots for better understanding but i don't know how to do with the editor...
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Re: Feature Request: add options in file copy job

Veeam Logoby chapepa » Tue Jan 03, 2017 8:05 am

I looked for Veeam Endpoint backup and it's not a working solution because veeam indicate themself on the product summary, that it's not for server cluster.

It's for end-user desktop and laptop...

I don't want to loose my time more by explaining things i already tested for a simple feature that sould be present since the start of the product.

A file-exclusion feature is a basic stuff that sould be availiable on all backup type (not only VM backup but also file copy job and tape jobs)

It's not only for me but also for the product be more convenient and scalable...
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Re: Feature Request: add options in file copy job

Veeam Logoby foggy » Tue Jan 03, 2017 11:21 am

chapepa wrote:I looked for Veeam Endpoint backup and it's not a working solution because veeam indicate themself on the product summary, that it's not for server cluster.

Then you should look at its evolution, Veeam Agent for Windows 2.0, which will provide full server support.

chapepa wrote:A file-exclusion feature is a basic stuff that sould be availiable on all backup type (not only VM backup but also file copy job and tape jobs)

Your request is clear and thanks for providing your feedback. However, as you might already know, we prioritize requests based on their demand and value to the product, so while this is definitely on our list, it may have other more important features ahead of it.
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Re: Feature Request: add options in file copy job

Veeam Logoby chapepa » Tue Jan 03, 2017 3:27 pm

okay thanks for the reply foggy, i'll look at Veeam Agent and keep you updated
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Re: Feature Request: add options in file copy job

Veeam Logoby chapepa » Fri Jan 06, 2017 8:58 am

hello,

i register to have news as soon as Veeam agent for windows will be availiable...

By the time, similar problem is i have recycle bin and pagefile.sys on the 5 drives. i have also errors on backup because of the same reason i exposed before...

Which way can i use for the file copy do not take them for backup?

have nice day,

P.A
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Re: Feature Request: add options in file copy job

Veeam Logoby Vitaliy S. » Fri Jan 06, 2017 11:29 am

Since you want to back up files/folders only, you can still use VEB and do not wait till VAW 2.0 comes out. By saying that VEB is solution for end user computers with no support for clusters, we mean that you cannot protect cluster metadata and then restore the cluster as it was before DR. In your case VEB should do it's job.
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Re: Feature Request: add options in file copy job

Veeam Logoby chapepa » Thu Jan 26, 2017 10:28 am

Hello Vitaliy,

I tested Endpoint backup on a test server but i have an error before the installation.
It's not compatible with windows server 2008

The problem is the intersystems license we have is for a 32bit OS.
So we don't have the choice to install a Windows server 2008 32b (SP2)

Do you have a solution?

have a nice day,
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Re: Feature Request: add options in file copy job

Veeam Logoby foggy » Thu Jan 26, 2017 11:29 am

No, the minimum Windows OS version is 2008 R2.
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