[V13] Feature request - Easier access to Malware Detection logs on VSA

[mathiasd]

As many here, we're testing the waters as MSP with rolling out the V13 VSA.
Currently have it running in production for one customer, where we're running into one minor issue: how am I getting our support staff to access to the malware detection logs?

In the malware detection logs we get the following:
19/10/2025 22:50:41 Warning : Locations of suspicious files can be found on the backup server **vsa hostname** at /var/log/VeeamBackup/Malware_Detection_Logs/suspicious_files_25-10-19.log

On Windows based Veeam hosts, this is as easy as just navigating to the folder via our RMM tool and fetching the file.
On the VSA, this becomes much harder. We want to keep the VSA as a locked down "black box" appliance, with our support staff having no access to SSH, no RMM tools installed on it.
Just access to either the fat client on a Windows host, or the web interface for some quick checks.

Via a running support case we got the feedback that we can extract it via the support log system.
This works fine for me as our internal product expert, to do once in a blue moon to troubleshoot, but I can't expect our support staff to spend 10 minutes to collect the log files, extract them, and then go look for the log file.

As such, I'd like to put forward a feature request to make the malware detection log retrievable from within the Backup & Replication console.

[Dima P.]

Hello Mathias,

Thank you for the feedback - we’ll note this as an improvement request. In the meantime, you can export the logs using Veeam B&R export log it should include malware detection logs as well. Thank you!

[petesteven]

+1

We have the same hurdle with the logs. This should work in a different way than via Export Logs.