Comprehensive data protection for all workloads
Post Reply
segfault
Enthusiast
Posts: 25
Liked: 6 times
Joined: Dec 14, 2017 8:07 pm
Full Name: John Garner
Contact:

Feature Request: Pause/Resume SureBackup on Error

Post by segfault » Nov 05, 2018 7:32 pm

When setting up a SureBackup, an error can cause the entire job to abort, wasting a lot of time on some of our larger application groups.

It would be handy to have a "pause on error" checkbox next to the "keep the application group running" option. This way if something times out or fails we can login and look around to try and see where the system failed. If the job does fail, it would then be nice to have a "Resume" button next to the "stop session" button that re-runs the last failed task/check and resumes with the lab session.

Dima P.
Product Manager
Posts: 10528
Liked: 857 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Feature Request: Pause/Resume SureBackup on Error

Post by Dima P. » Nov 06, 2018 12:39 pm

Hello John.

Have you tried to use Keep the application group running after the job completes option? Does it work for your case? Cheers!

segfault
Enthusiast
Posts: 25
Liked: 6 times
Joined: Dec 14, 2017 8:07 pm
Full Name: John Garner
Contact:

Re: Feature Request: Pause/Resume SureBackup on Error

Post by segfault » Nov 06, 2018 4:31 pm

The "Keep application group running' option only works if there are no errors.

In my testing, any error in the lab startup results in the entire lab being shut down.

Dima P.
Product Manager
Posts: 10528
Liked: 857 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Feature Request: Pause/Resume SureBackup on Error

Post by Dima P. » Nov 06, 2018 5:10 pm

John,

Now I got it, thanks for the clarification. I've noted an improvement request based on your post. Cheers!

ssimakov
Veeam Software
Posts: 342
Liked: 45 times
Joined: Jan 01, 2006 1:01 am
Full Name: Stanislav Simakov
Contact:

Re: Feature Request: Pause/Resume SureBackup on Error

Post by ssimakov » Nov 06, 2018 5:23 pm

John, do you need it for initial setup only or as part of standard backup verification routine? If the former then troubleshooting mode (right-click and Start as per https://helpcenter.veeam.com/docs/backu ... tml?ver=95) seems to be what you are after.

segfault
Enthusiast
Posts: 25
Liked: 6 times
Joined: Dec 14, 2017 8:07 pm
Full Name: John Garner
Contact:

Re: Feature Request: Pause/Resume SureBackup on Error

Post by segfault » Jan 17, 2019 6:20 pm

Stanislav,

Just as a follow up, I tried the troubleshooting mode and it does not appear to work as described.

I'm having an issue with an appliance (Cisco Call Manager) VM that the system is not detecting as having started. started. If I right-click on the problematic VM and select 'start' on that vm, the system indicates that it is in troubleshooting mode and then begins the process of starting the vm's in the SureBackup lab.

However, once it gets to the Call Manager VM it fails (as expected) and the system immediately powers off all VM's in the lab. I'm left with nothing but log files. Thus it would be nice to have a "ignore the error and continue" option.

Thanks,

--john

Post Reply

Who is online

Users browsing this forum: ado, Bing [Bot], Brad.linch, IvanK, lmbutault, oleg.feoktistov and 57 guests