file copy job problem

[Netsn00p]

Hi,
i have a problem with the file copy job. I have a windows 2008R2 server and i will copy a folder with a copy job to a external usb share drive connected on a NAS.

I become a error message with "Access denied" , its a simple clear message but i have admin rights of the folder,subfolder and files and the usb share drive is without a login. I do not know more, has someone a idea/tip for me?

greetings and thanks,
christian

[foggy]

Christian, when exactly you are getting this message? While creating or running the job?

[Netsn00p]

When i running the copy job.

[Netsn00p]

Is there a logfile where i can see more details of the error message?

[Vitaliy S.]

Please check out this link for more information on the logs location > http://helpcenter.veeam.com/backup/80/v ... _logs.html

Does Veeam service account has permissions to access that share/folder?

[Netsn00p]

Thanks, here is my log for the error:

And everyone has the permission for the full access to the folders (target an backup folder).

Greetings,
Christian

[Vitaliy S.]

Please avoid posting log snippets as it is described in our forum rules when you click New Topic. If you need assistance with investigating job debug log, then our support team would be able to assist you with this.

P.S. how do you specify target location for the job as a CIFS share, mapped drive?

[Netsn00p]

Sorry for the log snippet posting. The target location is a CIFS share.

[Vitaliy S.]

Try to explicitly set the account used to transfer to data to this share. This topic might also be a good reading > distant File Copy to a NAS

[Netsn00p]

The file copy process works now. I have the USB drive new formatted and a new share created. I do not know whats going on. Now i'm full happy with veeam . Thanks for the support.

Greetings,
Christian

[Vitaliy S.]

Could be some "cache/rescan" related issues. Thanks for the update.