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File Level Restore - Access is denied
We are just getting started with Veeam Backup & Replication; we have been using v6 from the beginning and backups are working great for the most part. I tested the software before we purchased it and was happy with the file level restore functionality; however, I realized today that I had never tried to restore a file that I do not have NTFS permissions to access. Now I am trying to do so, but I receive an error.
The account I am using does not have NTFS permissions to the folder that contains the file, or to the file itself. In the FLR browser, I am able to browse the folder and locate the file; however, when I try to copy the file to the local machine, I receive the following error: "Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))." Checking or unchecking the "Preserve permissions and ownership" box has no effect on this behavior. This account is a local administrator on the Veeam server and has the Backup Administrator role in Veeam; it is not a member of the Domain Admins group. UAC is off.
I have searched the forums and found some discussion on FLR permissions, but have not encountered this specific error. Before I open a support case, I thought I would post here and see if anyone can point out something obvious that I am missing. Any takers?
Thanks!
The account I am using does not have NTFS permissions to the folder that contains the file, or to the file itself. In the FLR browser, I am able to browse the folder and locate the file; however, when I try to copy the file to the local machine, I receive the following error: "Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))." Checking or unchecking the "Preserve permissions and ownership" box has no effect on this behavior. This account is a local administrator on the Veeam server and has the Backup Administrator role in Veeam; it is not a member of the Domain Admins group. UAC is off.
I have searched the forums and found some discussion on FLR permissions, but have not encountered this specific error. Before I open a support case, I thought I would post here and see if anyone can point out something obvious that I am missing. Any takers?
Thanks!
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Re: File Level Restore - Access is denied
Issac, what happens when you use an account that has permission to this file normally in the source VM?
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Re: File Level Restore - Access is denied
That is expected, as this option preserves permissions on restored files, it doesn't grant you these permissions.roordai wrote:Checking or unchecking the "Preserve permissions and ownership" box has no effect on this behavior.
Could you please tell me if you've tried running 1-Click File Restore through the Web UI?
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Re: File Level Restore - Access is denied
Hi guys,
If I use an account that has permission to the file in the source VM, the restore works fine.
1-click restore through the BEM web UI does the same thing - I get an error on files that I do not have permission to on the source VM.
What am I missing?
Thanks!
If I use an account that has permission to the file in the source VM, the restore works fine.
1-click restore through the BEM web UI does the same thing - I get an error on files that I do not have permission to on the source VM.
What am I missing?
Thanks!
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Re: File Level Restore - Access is denied
Please open a support case to find out the answer to this question
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Re: File Level Restore - Access is denied
When I went to open a support case, I ran across a KB article which recommended using the OS-agnostic (non-Windows) FLR tool for restoring files I do not have access to. Since this method ignores NTFS permissions, it worked fine; I think this will work for my needs.
Thanks guys.
Thanks guys.
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