File Level Restore not possible

[yakamoneye]

Hello Everyone,
i just realized that i have a big problem with my backup strategy:

besides of a daily backup of all VMs (reverse incremental), we are performing a backup of some important files every 4 hours. These are the network shares of the users and some accounting data.

For the first time, i just wanted to restore some files, and i just realized that this is not possible... When i choose "Right click - Restore", both options are greyed out. When i try to open in explorer, i get the message "Access denied". The rights should be fine, the user that is logged in to the Veeam console is a user that has full access to these files.

Funny thing is: the 4-hour-Backup job is a job where i removed the system partitions of the server, i only backup the file partitions. When i try a restore from the same server from the daily backup job where the system partition is included, all files can be restored...

How can i achieve to only backup file partitions without a system partition and still be able to restore the files??

Thanks

Tobias

[foggy]

Exactly why I always warn against backing up different VM disks with different jobs. You can restore using 1-Click FLR from Enterprise Manager, though.

[yakamoneye]

Thanks, foggy, for your answer and the link. I searched an hour in this forum and obviously used the wrong search terms...

Do i understand correctly:
- Without using Enterprise Manager, it is not possible to do guest file restores directly from the Backup Explorer when the system partition is not included in this backup file
- it is not recoommended to do backups and exclude the system partition from the job

How about backing up the system partition without additional data partitions? Would this cause any problem?

[foggy]

- Without using Enterprise Manager, it is not possible to do guest file restores directly from the Backup Explorer when the system partition is not included in this backup file

Correct.

- it is not recoommended to do backups and exclude the system partition from the job

Not recommended keeping in mind further file-level restores without EM.

How about backing up the system partition without additional data partitions? Would this cause any problem?

No, it shouldn't.