Comprehensive data protection for all workloads
Post Reply
arsprod
Enthusiast
Posts: 86
Liked: never
Joined: Jan 21, 2011 6:09 pm
Full Name: Aaron Spiegel
Contact:

files were not found in the new location

Post by arsprod »

To get more backup space, I copied all the backup files from one drive location to another. Of the three main backup jobs two run just fine. On the one that doesn't, when I try to edit the job and put in the new file location it gives the error "Cannot update the backup destination path because the following files were not found in the new location." The real mystery is that of the list it gives, some of these files are in the new location, and some aren't in the new OR old folder. What gives?

Aaron

Gostev
SVP, Product Management
Posts: 26679
Liked: 4268 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: files were not found in the new location

Post by Gostev »

Hi Aaron, most likely some files where delete manually in the original location before you started the whole process. Thanks.

arsprod
Enthusiast
Posts: 86
Liked: never
Joined: Jan 21, 2011 6:09 pm
Full Name: Aaron Spiegel
Contact:

Re: files were not found in the new location

Post by arsprod »

well, the job runs from the original location but not from the new one - suggestions?

Alexey D.

Re: files were not found in the new location

Post by Alexey D. »

Aaron, please contact our support team as webex may possibly be needed. Thanks.

Gostev
SVP, Product Management
Posts: 26679
Liked: 4268 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: files were not found in the new location

Post by Gostev »

arsprod wrote:well, the job runs from the original location but not from the new one - suggestions?
Correct, but incremental passes do not use older backup files obviously, so they are not affected. However, what is on disk still does not match what is in configuration database, so destination change fails.

puneetmangal
Lurker
Posts: 1
Liked: never
Joined: Mar 23, 2011 5:33 am
Full Name: Puneet Mangal
Contact:

Re: files were not found in the new location

Post by puneetmangal »

Gostev, Is there a way to overcome this. i deleted some old files manually and the Veeam catalogue obviously has not picked this up. How can we delete these files from catalog or allow the backup job's config to accept the new destination inspite of the error.

Vitaliy S.
Product Manager
Posts: 24243
Liked: 1859 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: files were not found in the new location

Post by Vitaliy S. »

Puneet, you may want to apply this registry key to force creation of a new backup chain: Veeam Backup 4 & removable Media

Post Reply

Who is online

Users browsing this forum: Bing [Bot] and 29 guests