by Handynet » Fri Jul 15, 2016 11:07 am 2 people like this post
One annoyance our clients using Veeam face is the repeat notifications of: "[Success] License key has been auto updated"
Every time we add a new client, they have to filter these notifications, and we hear about it. It sounds silly, but when license auto updating is enabled, they can easily see more of these than legitimate error notifications, and so their support teams get lost in the noise.
Disabling success notifications does not stop this, and disabling support contract and product update notifications will not either.
While this seems squarely in the territory of 'bug' (notification you can't disable through any means), we have been asked to submit a feature request about this. Please let us know if this can be done.
by Vitaliy S. » Fri Jul 15, 2016 3:51 pm people like this post
Just to clarify - you would like to stop license update notifications for your backup server or for the client backup servers managed by you? Also, not sure I fully understand what you mean by saying "Every time we add a new client, they have to filter these notifications".
by Handynet » Fri Jul 15, 2016 4:23 pm 1 person likes this post
It would be great if you could turn off license update notifications. Right now there is no option to do so.
>>Also, not sure I fully understand what you mean by saying "Every time we add a new client, they have to filter these notifications".
It means that we have to go to the mail server that is being used by Veeam for SMTP to send notifications and create a rule that discards these messages. Basically, we only want a notification to be sent is the license update fails.
Please ignore the verbiage about clients, it is irrelevant. THe primary issue is that Veeam does not give you full control over what types of notifications are sent from the system.
by bill1217 » Tue Jul 25, 2017 3:54 pm people like this post
I have the same exact issue. Every hour of the day I receive an email with the subject: "[Success] License key has been auto updated". I do not want to filter email so this notification goes to junk/clutter. I would prefer to change the update notification options/frequency. It is quiet annoying.