forum issue

Availability for the Always-On Enterprise

forum issue

Veeam Logoby kjstech » Fri Feb 03, 2017 2:32 pm

Every time I write a reply I first log in and go to the post and write an entire reply, but once I submit it it takes me back to the login screen. I hit back but it takes me back before I entered the reply and there's no text. Back isn't working (at least in Chrome). When I click forward it takes me back to the login screen. I log in a second time and then I'm back at the message composition screen but none of my text is there anymore.

Is this a forum issue or a Google Chrome issue? Moral of the story is select all and copy the post to the clipboard, then when you log in that second time paste it and submit it again.

I've lost many posts due to this and just gave up or not posted because I didn't have the time or feel like typing the whole thing out again.
kjstech
Expert
 
Posts: 142
Liked: 14 times
Joined: Fri Jan 17, 2014 4:12 pm
Full Name: Keith S

Re: forum issue

Veeam Logoby Shestakov » Fri Feb 03, 2017 3:37 pm

Keith,
I`m using Google Chrome as well and have no such issues.
Have you tried the behavior on another browser? By the way, do you have "Log me on automatically each visit" option enabled?
Thanks!
Shestakov
Veeam Software
 
Posts: 4861
Liked: 396 times
Joined: Wed May 21, 2014 11:03 am
Location: Saint Petersburg
Full Name: Nikita Shestakov

Re: forum issue

Veeam Logoby kjstech » Fri Feb 03, 2017 4:01 pm

I had this tab open from this morning and I went to reply and it took me to a login screen. I suppose that would be normal as my original post was 2 hours ago (timeout). I noticed that the check was NOT marked in "Log me on automatically each visit". I put the check mark in there. In the upper right corner it shows I am logged in now so I will reply here under quick reply.

I also use LastPass to autofill my credentials, if that matters at all.
kjstech
Expert
 
Posts: 142
Liked: 14 times
Joined: Fri Jan 17, 2014 4:12 pm
Full Name: Keith S

Re: forum issue

Veeam Logoby Shestakov » Fri Feb 03, 2017 4:16 pm

So maybe the reason was the mentioned timeout and lack of auto-login. Do you have the problem only if you have a long time-out between you click Post Reply (Quick Reply) and Submit?
Let`s check if the forum works fine with "Log me on automatically each visit" enabled.
Shestakov
Veeam Software
 
Posts: 4861
Liked: 396 times
Joined: Wed May 21, 2014 11:03 am
Location: Saint Petersburg
Full Name: Nikita Shestakov

Re: forum issue

Veeam Logoby kjstech » Fri Feb 03, 2017 4:18 pm

I can type up a reply in 10 minutes and it seems i'm timed out already.

Now that I have the log me on automatically checked, I'll see if things improve.
kjstech
Expert
 
Posts: 142
Liked: 14 times
Joined: Fri Jan 17, 2014 4:12 pm
Full Name: Keith S

Re: forum issue

Veeam Logoby larry » Fri Feb 03, 2017 4:18 pm

Found if I start a reply, phone rings then click submit after the delay I get an error. I always cut and paste now.
larry
Expert
 
Posts: 372
Liked: 89 times
Joined: Wed Mar 24, 2010 5:47 pm
Full Name: Larry Walker

Re: forum issue

Veeam Logoby kjstech » Fri Feb 03, 2017 4:19 pm

I've kept this tab open since I posed at 11:01 am EST and 17 minutes later I refreshed, saw your post and replied. I was not taken back to a login screen. Perhaps the Log Me on automatically was the trick. There is another forum I am on in another window and its the same software (cacti forums). I wasn't sure if they were conflicting since its both phpBB and maybe they used the same cookie variable.
kjstech
Expert
 
Posts: 142
Liked: 14 times
Joined: Fri Jan 17, 2014 4:12 pm
Full Name: Keith S

Re: forum issue

Veeam Logoby DaveWatkins » Sat Feb 04, 2017 6:12 am 2 people like this post

Also never seen this, maybe corrupt cookies?
DaveWatkins
Expert
 
Posts: 252
Liked: 61 times
Joined: Sun Dec 13, 2015 11:33 pm


Return to Veeam Backup & Replication



Who is online

Users browsing this forum: aqvmin, Bing [Bot], david.m, v.Eremin, Yahoo [Bot] and 57 guests