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Johnson
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Full backup no longer runs.

Post by Johnson » Dec 05, 2017 3:42 am

Dear All,

I have a weird issue here. Trying my luck here before opening a support case with Veeam.

Environment:
- VMware
- Storage: ExaGrid
- Monthly backup

https://www.dropbox.com/s/kuh98xrmg8g3d ... .docx?dl=0

As you can see from the screenshots above, for the first 5 months (Jan to May) full backup is performed, after which, only incremental backups are performed.
There are no changes made to the settings.

Why is this so? This is a monthly full backup job, it should be creating a full backup job monthly.

Mike Resseler
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Re: Full backup no longer runs.

Post by Mike Resseler » Dec 05, 2017 7:14 am

Hi Johnson,

I would say this is not normal and troubleshooting this through the forums will probably be impossible. Please create a support call and post the case ID here, and after investigation with our engineers let us know also

thanks
Mike

Johnson
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Re: Full backup no longer runs.

Post by Johnson » Dec 05, 2017 8:12 am

Case opened:
02411493

My daily job is also facing the same issue. It is supposed to do a weekly full but it is not.
It has been backing up as incremental.

Ill wait for support.

Mike Resseler
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Re: Full backup no longer runs.

Post by Mike Resseler » Dec 05, 2017 8:21 am

OK. Thanks for posting the case ID. Keep us informed about the outcome

Thanks
Mike

Johnson
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Re: Full backup no longer runs.

Post by Johnson » Dec 06, 2017 7:59 am

Ok issue resolved.
Basically, I have lots of backup jobs configured
Job1
Job2
Job3
...
Job10 (Problematic)


Job1 starts at 8PM
Job2 starts after Job1
Job3 starts after Job2
...
Job10 (Problematic) starts after Job9

Active full is configured on run on [Last Saturday].

When the time for Job10 starts, as it passes midnight, it falls on Sunday.
As such there is no full backup.

Solution:
- Schedule a fix timing on Saturday, in order for the (active full backup) to kick in on [Last Saturday]

Mike Resseler
Veeam Software
Posts: 4840
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Full Name: Mike Resseler
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Re: Full backup no longer runs.

Post by Mike Resseler » Dec 06, 2017 8:02 am

Good to hear that it is solved!

Hopefully our engineers found it pretty quickly. Keep us informed if the full will work now

Thanks
Mike

foggy
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Re: Full backup no longer runs.

Post by foggy » Dec 07, 2017 4:31 pm

One of the main reasons why job chaining is is not considered as best practice.

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