Comprehensive data protection for all workloads
Post Reply
stanyb
Influencer
Posts: 22
Liked: 2 times
Joined: Nov 24, 2010 12:09 pm
Full Name: Stanislas Borgilion
Contact:

Full VM Restore job failed immediately

Post by stanyb »

Full VM Restore job stops immediately after starting with status "Job has failed unexpectedly"
support case ID is 01744960
Vitaliy S.
VP, Product Management
Posts: 27377
Liked: 2800 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Full VM Restore job failed immediately

Post by Vitaliy S. »

Does Instant VM Recovery work for this VM?
stanyb
Influencer
Posts: 22
Liked: 2 times
Joined: Nov 24, 2010 12:09 pm
Full Name: Stanislas Borgilion
Contact:

Re: Full VM Restore job failed immediately

Post by stanyb »

Hi, thanks for your reply.
Seems to be same issue, it ends with message "Session became orphaned", then same" Job has failed unexpectedly".
During launching that job, a pop-up appears "Unable to publish VM"
Vitaliy S.
VP, Product Management
Posts: 27377
Liked: 2800 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Full VM Restore job failed immediately

Post by Vitaliy S. »

What VM are you trying to restore? Is your vCenter Server up and running when the restore job kicks in?
stanyb
Influencer
Posts: 22
Liked: 2 times
Joined: Nov 24, 2010 12:09 pm
Full Name: Stanislas Borgilion
Contact:

Re: Full VM Restore job failed immediately

Post by stanyb »

It's a Windows 7 VM. vCenter server is up and running.
Vitaliy S.
VP, Product Management
Posts: 27377
Liked: 2800 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Full VM Restore job failed immediately

Post by Vitaliy S. »

Thanks for clarification. Do you see the same behavior for any other VM hosted on the same repository?
stanyb
Influencer
Posts: 22
Liked: 2 times
Joined: Nov 24, 2010 12:09 pm
Full Name: Stanislas Borgilion
Contact:

Re: Full VM Restore job failed immediately

Post by stanyb »

Hi Vitality,

if you will ask the same questions as Support does , then I don't see the usefulness of the forum any more.
yes we tried this, yes it worked.
Vitaliy S.
VP, Product Management
Posts: 27377
Liked: 2800 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Full VM Restore job failed immediately

Post by Vitaliy S. »

Actually, I was not trying to do this, as this is a pretty much common troubleshooting step (worked as a support engineer long ago ;)). Yes, please continue working with your technical engineer directly. Thanks!
stanyb
Influencer
Posts: 22
Liked: 2 times
Joined: Nov 24, 2010 12:09 pm
Full Name: Stanislas Borgilion
Contact:

Re: Full VM Restore job failed immediately

Post by stanyb » 2 people like this post

Hi,
the issue was perfectly described in https://helpcenter.veeam.com/backup/clo ... tions.html
and is been solved now.

grtz
Post Reply

Who is online

Users browsing this forum: Google [Bot], Semrush [Bot] and 76 guests