Getting a new NFR License

[Rfishman]

Hi,

I have an existing NFR license for my homelab, registered to my company email address, which will expire in the not-too-distant future. I tried to request a new key through the NFR web page, but nothing came through to my email. Not entirely sure why as I receive other Veeam emails just fine.

This happened once before, and a kind Veeam employee stepped in to help me. If there’s somewhere else you can point me to get the license, I’d be most appreciative.

Thanks in advance,
- Russell Fishman

[veremin]

It’s possible that something went wrong on the portal’s side, which is why you haven’t received the new license. We’ve reached out to the specialists responsible for it, and hopefully they’ll be able to resolve the issue (although it may take some time, given their current workload and the summer holiday period).

In the meantime, you can send me a private message with the email address the previous license was issued to, and I’ll do my best to see what can be done for you.