Gostev Please Help case # 01916310

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Gostev Please Help case # 01916310

Veeam Logoby lobo519 » Mon Oct 03, 2016 8:04 pm

I am going in circles with this guys and I don't see the option to escalate or request a manager on the case details anymore.
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Re: Gostev Please Help case # 01916310

Veeam Logoby foggy » Tue Oct 04, 2016 9:57 am

If you do not see the 'Talk to a manager' option under 'Contact support' on the support portal, you can ask your engineer to escalate the case, if required.
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