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babine
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Full Name: Julien Moser
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Guest file restore set proxy tu use

Post by babine »

Is that possible to set the proxy tu use when restoring guest file for Windows ?
Cause i get this error if i use the "restore" option.

20.02.2023 14:44:26 Connection problems. Connection problems. Unable to obtain IP addresses for host 'XXXXXXXXX. No such host is known
I pretty sure it's a DNS issue or proxy issue.

I can't find where details are logged too.
Mildur
Product Manager
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Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
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Re: Guest file restore set proxy tu use

Post by Mildur »

Hi Julien

Proxies (veeam backup proxy) is not involved in guest os file restore.
The following components are involved:
- repository with the backup
- configured mount server for this repository server
- backup server
- machine where you start the console

Please make sure you have a working name resolution (dns) in your environment.

If you still face issues after checking your dns configuration, please open a case with our customer support and provide us with the case number. We are not a support forum, so best way forward is to get our customer support involved.

Best,
Fabian
Product Management Analyst @ Veeam Software
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