-
- Novice
- Posts: 6
- Liked: never
- Joined: Jun 18, 2010 11:49 pm
- Full Name: Jorge Cadengo
- Contact:
guest OS 'otherGuest' is not supported
Hello Community,
We just finsied setting up a prospect on a trail of Veeam BR V5. Out of 6 VMs on a single host 1 is failing with the following error "Freezing guest operating system Failed to perform Veeam VSS freeze: guest OS 'otherGuest' is not supported". The guest OS is Windows 2003 R2 Storage Server. Can anyone point us in the right direction to resolve this issue.
We just finsied setting up a prospect on a trail of Veeam BR V5. Out of 6 VMs on a single host 1 is failing with the following error "Freezing guest operating system Failed to perform Veeam VSS freeze: guest OS 'otherGuest' is not supported". The guest OS is Windows 2003 R2 Storage Server. Can anyone point us in the right direction to resolve this issue.
-
- VP, Product Management
- Posts: 27324
- Liked: 2778 times
- Joined: Mar 30, 2009 9:13 am
- Full Name: Vitaliy Safarov
- Contact:
Re: guest OS 'otherGuest' is not supported
Hello Jorge,
Try creating the following registry key on your Veeam Backup server. This key enables Veeam VSS support for "other" guests. Thank you!
Try creating the following registry key on your Veeam Backup server. This key enables Veeam VSS support for "other" guests. Thank you!
Code: Select all
VssOtherGuest
DWORD
1
-
- Novice
- Posts: 6
- Liked: never
- Joined: Jun 18, 2010 11:49 pm
- Full Name: Jorge Cadengo
- Contact:
Re: guest OS 'otherGuest' is not supported
Hi Vitaliy,
where should this key be created within the registry?
where should this key be created within the registry?
-
- VP, Product Management
- Posts: 27324
- Liked: 2778 times
- Joined: Mar 30, 2009 9:13 am
- Full Name: Vitaliy Safarov
- Contact:
Re: guest OS 'otherGuest' is not supported
You should create this registry key under the following subkey:
Code: Select all
HKLM\SOFTWARE\VeeaM\Veeam Backup and Replication\
-
- Novice
- Posts: 6
- Liked: never
- Joined: Jun 18, 2010 11:49 pm
- Full Name: Jorge Cadengo
- Contact:
Re: guest OS 'otherGuest' is not supported
Thanks Vitaliy, this worked like a charm.
Who is online
Users browsing this forum: Google [Bot], tyler.jurgens and 84 guests