I figured out an issue since I upgraded a customer to VBR v13. I'm unable to upgrade our Hardened Repository server during the "Component Update" phase, with the error: "Unable to deploy the Veeam Deployer service due to SSH credentials not specified."
To fix this, I had to navigate to Backup Infrastructure, select the server, and click on "Edit Server" to re-enter the single-use credentials. The communication then works, but I get the following message:
Failed: Installing Installer service — Error: execution timeout...
I opened a ticket (#07993991). The problem is that my Linux server has no HTTPS internet access. Port 443 must be open to reach RHEL's repositories and check for dependencies when installing applications.
Logs from the dnf file:
I didn't see any mention of this in the prerequisites. If we can't open the repository to the internet, this could be problematic.2026-02-18T12:04:24+0100 DDEBUG Base command: install
2026-02-18T12:04:24+0100 DDEBUG Extra commands: ['--assumeyes', '--errorlevel=0', 'install', '/tmp/veeamdeployment-13.0.1.1071-1.x86_64.rpm', '--setopt=skip_if_unavailable=true']
2026-02-18T12:04:24+0100 DEBUG User-Agent: constructed: 'libdnf (Rocky Linux 9.5; generic; Linux.x86_64)'
2026-02-18T12:04:24+0100 DEBUG countme: no event for epel: window already counted
2026-02-18T12:04:54+0100 DEBUG error: Curl error (28): Timeout was reached for https://mirrors.fedoraproject.org/metal ... =pub/rocky [Failed to connect to mirrors.fedoraproject.org port 443: Connection timed out]
2026-02-18T12:05:24+0100 DEBUG error: Curl error (28): Timeout was reached for https://mirrors.fedoraproject.org/metal ... =pub/rocky [Failed to connect to mirrors.fedoraproject.org port 443: Connection timed out]
2026-02-18T12:05:54+0100 DEBUG error: Curl error (28): Timeout was reached for https://mirrors.fedoraproject.org/metal ... =pub/rocky [Failed to connect to mirrors.fedoraproject.org port 443: Connection timed out]
2026-02-18T12:06:07+0100 INFO --- logging initialized ---
I m looking to find a solution