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vmtech123
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Horizon agent with USB redirection.

Post by vmtech123 »

I have found a weird issue that is pretty specific.
We found a work around so it’s not really a problem, but wondering if anyone has come across this.

Here is the issue.
We have a VMware Horizon Agent installed on our PC’s
This all works great. HOWEVER, we noticed an issue that exchange restores have been bluescreening our computers lately. Multiple PC’s, different types, different accounts and so on.

After troubleshooting, we found out it only happened when the Horizon Agent was installed. We took it further, to only when the Horizon Agent is installed, and USB redirection is enabled. We disabled that feature which is our work around as we didn't need it.

I was wondering if anyone uses Horizon, has an agent on their workstation, have USB redirection enabled, and recover mailbox items from exchange. It’s quite specific, but make sure you save first. It bluescreens us then restarts immediately.

Perhaps someone at Veeam may want to try that as well.
HannesK
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Full Name: Hannes Kasparick
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Re: Horizon agent with USB redirection.

Post by HannesK »

Hello,
if you like to get it solved, please open a support case. As you can reproduce it, support should find something in the logs.

I find zero support cases with "horizon" and "exchange", so you might be the only one who ever ran into that problem.

Best regards,
Hannes
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