Comprehensive data protection for all workloads
Post Reply
Veeam Legend
Posts: 235
Liked: 133 times
Joined: Mar 28, 2019 2:01 pm
Full Name: SP

Horizon agent with USB redirection.

Post by vmtech123 »

I have found a weird issue that is pretty specific.
We found a work around so it’s not really a problem, but wondering if anyone has come across this.

Here is the issue.
We have a VMware Horizon Agent installed on our PC’s
This all works great. HOWEVER, we noticed an issue that exchange restores have been bluescreening our computers lately. Multiple PC’s, different types, different accounts and so on.

After troubleshooting, we found out it only happened when the Horizon Agent was installed. We took it further, to only when the Horizon Agent is installed, and USB redirection is enabled. We disabled that feature which is our work around as we didn't need it.

I was wondering if anyone uses Horizon, has an agent on their workstation, have USB redirection enabled, and recover mailbox items from exchange. It’s quite specific, but make sure you save first. It bluescreens us then restarts immediately.

Perhaps someone at Veeam may want to try that as well.
Product Manager
Posts: 14181
Liked: 2815 times
Joined: Sep 01, 2014 11:46 am
Full Name: Hannes Kasparick
Location: Austria

Re: Horizon agent with USB redirection.

Post by HannesK »

if you like to get it solved, please open a support case. As you can reproduce it, support should find something in the logs.

I find zero support cases with "horizon" and "exchange", so you might be the only one who ever ran into that problem.

Best regards,
Post Reply

Who is online

Users browsing this forum: Baidu [Spider], Bing [Bot] and 52 guests