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mcz
Veeam Legend
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Joined: Jul 19, 2016 8:39 am
Full Name: Michael
Location: Rheintal, Austria
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how to excavate a license

Post by mcz »

Dear PM's,

when the instance-based-model got introduced, veeam also added the option to merge a license in the portal to create one licensefile and to "sum-up" all the purchased products/instances.

Now I've got the situation where I'd like to use an existing (free) instance license, but there is no way to manage that remote-machine by our VBR-server. What I need is an option to kind of split an existing license with say 30 instances into one with 1 instance and one with 29 instances.

Very curious about the response - thanks very much!
Mildur
Product Manager
Posts: 8856
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Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
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Re: how to excavate a license

Post by Mildur »

Hi Michael

I suggest to open a license support case and ask them if they can split the license for you.
They should be able to do that for you if that machine belongs to your company.

Best,
Fabian
Product Management Analyst @ Veeam Software
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