I can't take backup with Local User

[ismailkaratas]

Hi,

I am using veeam backup v8. I connected vCenter 6.0 on veeam backup v8. I have a sql vm. It works standalone.It isn't a domain member.

I created a local user which has admin privileged. But I can't take backup. Error is;
"11/16/2015 11:34:10 AM :: Processing COMPUTERNAME Error: Failed to connect to guest agent. Errors:'Cannot connect to the host's administrative share. Host: [IP ADDRESS]. Account: [COMPUTERNAME\USER].Win32 error:The network name cannot be found. Code: 67'

On the other hand I am taking backup with Local Administrator ( Windows Default Administrator Account) Account.

Why Can't I take backup with local admin user?

Best Regards,

[PTide]

Hi,

Please check the KB article and if nothing helps kindly open a case with support.

Thank you.

[foggy]

Check if UAC is enabled inside guest OS.

[ismailkaratas]

Hi Guys,

Thank you very much for answers. I resolved problem. I turned off to UAC from Control Panel. Then I checked to UAC from Registry and UAC enabled (value=1). I changed value (0) of UAC.

Solution:

Open the registry. Path; "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\system -Name EnableLUA -Value 0"

Best Regards,

[foggy]

Glad you were able to get it to work. In your case, VM is processed via VIX, since network connection to it is not available. So unless you specify built-in Administrator account (that is exempt from UAC by default), you need to disable UAC.