Import backup *.vbk to B&R

[papali]

Hi everyone, I have Veeam B&R 9.5 u4, I'm trying to import a backup made by another Veeam infrastructure with B&R version 10, so I go to Import backup, select the .vbk file and then it asks me for credentials, which one should I put? those of the operating system of the vm? or some password set at Veeam level? I've tried them all...

Thanks!

[Mildur]

Hi papali

Looks like the file was encrypted with veeam. You need to put in the encryption password which was configured on the other backup server.
I am not sure about the version compatiblity. I have never tried to import V10 backup files to a vbr server V9.5.

Veeam Guide 9.5 U4 - Decrypting Data with Password

[papali]

Hi Mildur, thanks for your help!!!
I've thought about it too but the password request when the backup is encrypted is like the one in this link https://postimg.cc/w33f0fSg
Instead the password request that appears when I try to import a backup is like this link https://postimg.cc/VS6nmT9N

[Dima P.]

papali,

The one one the screenshot looks like the passwords to access the file share where you backup file is located. I'd also strongly recommend using last v10 or v11 builds instead of v9.5. Thanks!

[Mildur]

Thanks for the screenshot.
I don't think, that this will work. Choosing a managed windows server and then putting in an UNC path.

I see two options:
- Copy the backup files to a backup repository on the vbr V9.5 U4 server and import them from there
- Configure a new CIFS Share based backup repo on the VBR 9.5 U4 server with the CIFS Share you created and import the backup files from there

But it's better to use the same or higher version, like Dmitry told you already.

[papali]

Hi Dima, thanks! But the Veeam server already has access to the file share where the backup resides, no aditinal authentication is required.
Mildur, you were right, copying the backup file locally to the server worked, I was able to import it without prompting for credentials.
And both of you are also right about using the latest version, after the import it tells me "Unsupported storage version" and from what I read on the web I can't import a backup made with a higher version.

Anyway mystery solved !!! 10000000000 Thanks to both of you!

[Mildur]

Glad we could help, your welcome