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xbelond
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Full Name: BELOND Xavier
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Informative: Issues with Jobs After Update HPE ALLETRA MP to 10.4.5

Post by xbelond »

Hello,

I’m currently using Veeam version 12.3.0.310 with storage snapshots on Alletra MP.
After updating to version 10.4.5, my jobs no longer run correctly. Everything was working fine with version 10.4.2.

This is just for informational purposes, as I already have tickets open with both HP and Veeam regarding this issue.
david.domask
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Re: Informative: Issues with Jobs After Update HPE ALLETRA MP to 10.4.5

Post by david.domask »

Hi Xavier,

Thank you for the report, and sorry to hear about the challenges.

Would you please share your Veeam case number here for our review? I can see in the error stack it looks like the Alletra returns an internal server error, unclear why based just on the above, so let's continue to allow Veeam and HPE support to review the behavior.
David Domask | Product Management: Principal Analyst
xbelond
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Re: Informative: Issues with Jobs After Update HPE ALLETRA MP to 10.4.5

Post by xbelond » 1 person likes this post

hi David,

the case number is 07576537
xbelond
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Re: Informative: Issues with Jobs After Update HPE ALLETRA MP to 10.4.5

Post by xbelond » 2 people like this post

To be verified, but it seems that in the latest release of Alletra MP 10.4.5, certain special characters are not accepted. Be cautious, as some characters may work in the CLI but not in the APIs.
No thanks, HPE, for the laugh!

In password :
For ssh
3pardata{ FAILED
3pardata} FAILED
3pardata\ PASSED
3pardata+ PASSED
3pardata' PASSED
3pardata= PASSED
3pardata; PASSED
3pardata( PASSED
3pardata) PASSED

for API :
; FAILED
{} FAILED
[] FAILED

i have not tested all Character.
david.domask
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Re: Informative: Issues with Jobs After Update HPE ALLETRA MP to 10.4.5

Post by david.domask »

Thank you very much for the update Xavier, it's good to know, and I seem to recall something similar with other storages in the past now that I read this conclusion.
David Domask | Product Management: Principal Analyst
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