Installation Issue - Case #04317076

[hjebbour]

Support Case #04317076

Does anyone have a solution to this issue:

Veeam was working perfectly for months, suddenly I couldn't log-in to the Console, it says server is not available or something like that, I checked the running services, there was no Veeam Backup service and there was also some other missing services. I tried to troubleshoot and fix it and I couldn't. Then I decided to uninstall completely Veeam and reinstall it, now when I tried to install Veeam I encountered another problem and the setup says :

"Installation was interrupted before application could be installed. You need to restart the installer to try again. See additional information in setup logs."

I can provide logs if needed.

[Gostev]

Yes, you will need to upload setup logs into your support case, otherwise they won't be able to tell the issue.

[hjebbour]

Yes I did upload the setup logs to my support case, I meant provide the logs here in forums.

[Gostev]

Ah... no, actually we specifically ask NOT to post log snippets on the forums (see that big red link when you click New Topic).